Luxury Living Group Sales Assistant

Funzioni aziendali
RETAIL
Sedi
IT - Italy; IT - Italy/Forlì
Responsibilities:

The Sales Assistant will support the Showroom Sales Team for providing customers with all the requested information and advise them concerning acquisitions by ensuring an outstanding sales experience.
The Sales Assistant reports directly to the Showroom Manager.

Main Activities:
Join the Sales Team in:
  • Meet and greet customers that come into the Showroom, providing outstanding level of hospitality.
  • Ensure high levels of customer satisfaction through excellent sales service.
  • Actively listen to and engage customers, using appropriate selling skills to match the customer’s needs, and ensure their decisions.
  • Maintain strong relationships with existing customers, as well as prospect for new customers.
  • Maintain outstanding store condition and visual merchandising standard.
  • Offer information and technical support to customers about the products.
  • Maintain accurate inventory and store goods.
  • Check all products to see if they are not damaged.
  • Use the company reporting tools (quote/project registration, traffic registration, CRM).
  • Contribute to further expand the company database through client data registration and profiling.
  • Identify and investigate customer complaints and service suggestions.
  • Provide support to the Showroom Manager in implementing programs and execute operational and organizational objectives.
Experience and Education:
 
  • Previous experience  in high-end furniture or luxury good Industry will be appreciated;
  • Previous experience in luxury hotel and accommodation will be appreciated;
  • Degree in Interior Design or Architecture and other academic background will be evaluated. 
Technical and Soft skills:
 
  • Excellent computer skills (Microsoft Outlook, Word, Excel);
  • Excellent communication and interpersonal skills;
  • Attitude to problem solving and ability to handle stress;
  • Polite and customer oriented;
  • Team player;
  • Positive attitude and enthusiastic;
  • Oriented and proactive approach to achieving the goals.
Work location: Milano Marittima
 
Funzioni aziendali
RETAIL
Sedi
IT - Italy; IT - Italy/Forlì

Informativa sull’uso dei cookie
x
Utilizziamo cookie tecnici, sempre attivi, e necessari al funzionamento del sito web, nonché cookie analitici e cookie di profilazione, anche di terza parte, per permettere di misurare la performance del sito e di inviare pubblicità, anche personalizzata. Per accettare tutti i cookie di profilazione, clicca su «Accetta». Per gestire o disabilitare i cookie clicca su «Gestisci». Per rifiutare i cookie e chiudere il banner clicca su «x»; in questo caso, la navigazione proseguirà esclusivamente con i cookie tecnici. Per maggiori informazioni, ti invitiamo a leggere la nostra Cookie Policy.